Important — Please Read
These Terms of Service constitute a legally binding agreement between you (or the organization you represent) and SmartHR Pro. By creating an account or using the platform, you confirm that you have read, understood, and agree to be bound by these terms.
Acceptance of Terms
By accessing or using the SmartHR Pro platform — available at https://smarthrpro.tech or through our Android mobile application — you agree to these Terms of Service and our Privacy Policy.
If you are entering into this agreement on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not have such authority, or do not agree to these terms, you must not use the platform.
Eligibility
You must be at least 18 years of age to register for or use SmartHR Pro.
You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
Employees added to the platform by their organization must be at least 16 years of age.
Use of the platform is prohibited where doing so would violate any applicable law or regulation.
Accounts & Security
When you register for SmartHR Pro, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
Keep credentials secure
Do not share your password. Use a strong, unique password and enable any available security features.
Report unauthorized access
Notify us immediately at support@smarthrpro.tech if you suspect unauthorized use of your account.
Accurate information
Maintain current and accurate account details. Providing false information may result in termination.
User management
Account owners are responsible for all users they add to the platform and their compliance with these terms.
Subscriptions & Billing
| Topic | Detail |
|---|---|
| Billing cycle | Monthly or annual, depending on the plan selected at registration. |
| Payment processor | All payments are handled by PayPal. By subscribing you also agree to PayPal's Terms of Service. |
| Auto-renewal | Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. |
| Price changes | We will provide at least 30 days' notice before any price increase takes effect. |
| Refunds | Subscription fees are non-refundable except where required by applicable law. |
| Taxes | You are responsible for any applicable taxes, duties, or levies imposed by your jurisdiction. |
| Failed payments | Access may be suspended after a failed payment. A 7-day grace period applies before data deletion. |
To cancel your subscription, contact us at support@smarthrpro.tech before your next renewal date. Cancellation takes effect at the end of the current billing period.
Acceptable Use Policy
You agree to use SmartHR Pro only for lawful purposes and in accordance with these terms. The following are strictly prohibited:
Violating any applicable local, national, or international law or regulation.
Uploading or transmitting malware, viruses, or any other malicious code.
Attempting to gain unauthorized access to any part of the platform or its servers.
Reverse engineering, decompiling, or disassembling any part of the software.
Harvesting, scraping, or collecting user data without explicit authorization.
Using the platform to store or transmit content that is illegal, harmful, or violates third-party rights.
Impersonating another person, organization, or SmartHR Pro staff.
Engaging in denial-of-service attacks or otherwise disrupting platform availability.
Reselling, sublicensing, or transferring your subscription without written consent.
Using the platform for competitive benchmarking without prior written approval.
Violation of this policy may result in immediate suspension or termination of your account without refund.
Intellectual Property
Our IP: SmartHR Pro, including its software, design, branding, logos, and all content we create, is owned exclusively by SmartHR Pro and protected by copyright, trademark, and other applicable laws. These terms do not grant you any ownership rights in the platform.
Your data: You retain full ownership of all data your organization enters into the platform — employee records, attendance data, payroll records, and all other content you upload. You grant us a limited licence to store and process this data solely to provide the service.
Licence to use: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use SmartHR Pro during your subscription term, solely for your internal business purposes.
Feedback: If you submit suggestions or feedback about the platform, you grant us the right to use that feedback without restriction or compensation.
Data & Privacy
Your use of SmartHR Pro is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
You are responsible for obtaining any required consents from your employees for processing their personal data through the platform.
SmartHR Pro acts as a data processor for your organization's HR data. You are the data controller under applicable data protection law.
Upon termination, we will delete your organization's data within 90 days, unless legally required to retain it longer.
Service Availability
We strive to maintain high availability of the SmartHR Pro platform, but we do not guarantee uninterrupted service.
Scheduled maintenance
We aim to perform maintenance during off-peak hours and will provide advance notice where possible.
Unplanned outages
We will work to restore service as quickly as possible and communicate status updates.
Feature changes
We reserve the right to modify, add, or remove features at any time, with or without notice.
Disclaimers
SmartHR Pro is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
We do not warrant that the platform will be error-free, uninterrupted, secure, or meet your specific requirements.
SmartHR Pro does not provide legal, financial, HR compliance, or employment law advice. You are responsible for ensuring your use of the platform complies with applicable employment laws and regulations in your jurisdiction.
Any third-party integrations or links are provided for convenience only. We are not responsible for the content or practices of third-party services.
Limitation of Liability
To the maximum extent permitted by applicable law, SmartHR Pro and its officers, directors, employees, and agents shall not be liable for any:
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, liability is limited to the fullest extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless SmartHR Pro and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with: (a) your access to or use of the platform; (b) your violation of these terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that content you uploaded caused damage to a third party.
Termination
Termination by you
You may terminate your account at any time by contacting us. Termination takes effect at the end of your current billing period. No refunds are issued for unused subscription time.
Termination by us
We reserve the right to suspend or terminate your account immediately and without notice if you violate these terms, engage in fraudulent activity, fail to pay subscription fees, or if required by law. We will provide notice where reasonably practicable.
Effect of termination
Upon termination, your access to the platform ceases immediately. Your data will be retained for up to 90 days after which it is permanently deleted. Sections covering intellectual property, disclaimers, liability, and governing law survive termination.
Governing Law & Disputes
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these terms or your use of SmartHR Pro shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Florida, USA, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
You agree that any claim must be brought in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.
Changes to These Terms
We may revise these Terms of Service at any time. When we make material changes, we will:
Update the "Last updated" date at the top of this page.
Send an email notification to the account owner at least 14 days before material changes take effect.
Display a prominent in-platform notice for the 30 days following any material update.
Continued use of the platform after changes take effect constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must discontinue use and cancel your subscription.
Contact Us
If you have questions about these Terms of Service, please contact us:
SmartHR Pro · smarthrpro.tech